Questions HVAC contractors ask
Why a separate app for each trade?
Because an industry setting in a generic app only changes the labels. Building each app around its trade means the equipment fields, flags and checklists your work needs are there on day one instead of being free-text notes.
Is it really built for small shops?
Yes. Core is one login for the owner who does the work. Pro is three logins for a small crew with an office, up to seven. There is no per-technician fee, no contract and no sales call.
Do you have an app?
Yes, and there’s nothing to download from an app store. Open MyFieldDesk in your web browser on iPhone or Android and add it to your home screen; it opens like any other app. It takes up almost no storage and updates itself, so you’re always on the latest version and ready to go.
Does it work with QuickBooks?
Pro and Enterprise sync with QuickBooks Online: customers, invoices, items and payments. Core exports a CSV or IIF file you can import.
Can my techs use it?
Yes. Pro includes three logins with roles. A tech sees the jobs assigned to them; the office sees and runs the whole schedule. Extra logins are $25 a month.
How do my customers pay?
Every estimate and invoice has a link your customer opens without making an account. They can sign, see what they owe and pay by card.
Can I cancel?
Yes, any time, from Settings. A monthly plan ends at the end of the month you have paid for. A yearly plan ends at the end of the current month of your year, and the full months left are refunded to your card.
Can I try it before I pay?
Yes. Every new account starts with a 30-day free trial, no card needed. A step-by-step guide walks you through setting up your business, your customers and your first estimate, and Help is always one tap away: searchable how-tos, common questions and a built-in assistant that answers in plain English.